Delivery Policy

Where do you deliver to?

We ship to all Middle East countries.

Please Note: Zezign.com will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

Do you have extra charges for delivery?

  • Shipping is FREE across UAE including COD orders.
  • For other countries, there is a shipping charge applicable. You can see the shipping charge details on the order review page during checkout.
  • Please note, International deliveries are subject to customs processing and additional charges. Kindly check with your local authorities for the custom duties applicable your ordered products.

How long will it take to receive my order?

In general customers should expect to receive their shipments within 1 to 3 working days depending on their location. The effective working days are Saturday to Thursday and do not include public holidays.

My order has been shipped, what next?

Our delivery partner Aramex Courier will contact you once your shipment arrives in the nearest delivery hub to you.

Once your shipment is received at these locations they will contact you to confirm your preferred delivery location and scheduling time.

How can I track my order?

When your order is shipped you will receive an SMS and an Email with your shipment details. These messages will contain your Airway Bill Number (AWB) which will be a string of numbers e.g. 1234567890. This shipment number can be used to track your shipment.

For e.g. Visit www.aramex.com and enter your AWB in the tracking box. You can use this method to track multiple shipments as well.

Why have I not received my product yet?

Mostly, all the orders are shipped from our end as per the promised shipment date; however, there may be some unforeseen circumstances, which may affect the shipment or the delivery estimates. In this case, we’ll send an e-mail, intimating you about the issue and the revised shipment/delivery date.

How does Zezign pack items?

Don't worry. All items are carefully packaged to avoid any form of damage. We ensure the packaging is waterproof with plastic wrap.

What if I find my package opened or tempered upon delivery?

Please don't accept an open or tampered package. Notify us of the same Click here you can also call us on (+971)-562126688 for immediate response.

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